The short version
Use ARM to run your club. Keep your player data accurate and lawful. Do not break the service or resell it. We will keep it running and tell you when things change. The sections below are the detail, and they are what applies if there is ever a disagreement.
Who these terms are with
These terms are an agreement between [LEGAL ENTITY NAME], a New Zealand company (NZBN [NZBN]), registered office [REGISTERED ADDRESS], and the club, union, academy or other organisation that opens an ARM account. In these terms, "we" and "us" mean that company, and "you" and "your club" mean the organisation with the account. If you accept these terms on behalf of a club, you confirm you are authorised to do so.
Agreeing to these terms
By creating an account or using ARM you agree to these terms. If you do not agree, do not use the service. These terms take effect on the date shown above and replace any earlier version.
Your account
Accounts are for named people at a club, union or academy. You are responsible for who you give access to, for what they do with that access, and for keeping login details to themselves. Tell us promptly if an account should be closed or if you think someone has got in who should not have.
Your responsibilities
You agree that you will:
- Only enter player data you have the right to enter, including any consent needed for players under 18, and keep it accurate.
- Give players the information they are entitled to about how their data is used, and handle their requests about it.
- Not use ARM to send messages a player has asked you to stop sending.
- Remove access promptly when a coach, manager or committee member leaves.
- Comply with the privacy law that applies to you, and with any rules your union imposes.
The data you upload
Everything your club puts into ARM stays your club's. You give us the permission we need to host, store, back up, display and process it in order to run the service for you, and for no other purpose.
Because you decide what goes in, you are responsible for it. If a claim is made against us because of data your club uploaded, including a claim that you did not have the right or the consent to upload it, you agree to cover our reasonable costs in dealing with that claim. This does not apply to anything caused by us breaking these terms or the law.
Clips and third-party content
ARM lets you pin clips from services like Instagram and TikTok onto drills, and lets you upload your own material. When you do:
- You must have the right to use what you upload or link to, and you must follow the terms of the platform the clip comes from.
- Do not upload footage of players, especially juniors, without the consent your club needs.
- Linked content is served by the third party, is subject to their terms and privacy policy, and can disappear or change without notice. We do not control it.
- We can remove content that breaches these terms, is unlawful, or that a rights holder asks us to take down.
Our responsibilities
We will provide the service with reasonable care and skill, keep it available as close to always as we can, keep your data secure as described on our privacy page, and give you notice before a change that materially affects how your club works.
Early access
ARM is a young product and we ship often. Features may be added, changed or withdrawn, and anything labelled beta, preview or early access may be less stable and may not stay. We will not remove something a club depends on without telling you first. Where a change would materially reduce what you are paying for, you can cancel and we will refund the unused part of your term.
Plans and billing
- Free plan. Covers one club for one season. A season means the 12 months from the date you open the account.
- Paid plans. Billed monthly or yearly in New Zealand dollars and renew automatically until you cancel. Prices on the pricing page are [inclusive / exclusive] of GST.
- Cancelling. Cancel any time. You keep access until the end of the period you have paid for. We do not refund part-periods except where these terms say otherwise.
- Failed payments. If a payment fails we will tell you and try again. If it is still unpaid after 14 days we may suspend the account. We will not delete your data during a suspension.
- Price changes. We will give at least 30 days' notice before a price change, and it takes effect at your next renewal. If you do not want to continue, cancel before then.
Data
Your club data belongs to your club. We handle it as described on our privacy page, which includes how long we keep it and where it is stored. You can export it at any time, including after you cancel and before deletion.
Who owns what
We own ARM: the software, the design, the brand and everything we build into it, including anything we develop from feedback you give us. You get a licence to use it while your account is active, and nothing more. Your club owns its own data and content. We may use aggregated, de-identified information about how ARM is used to improve it, in a form that cannot identify your club or any player.
Acceptable use
Do not attempt to break, overload, probe or reverse engineer the service, do not use it to store data unrelated to running a club, do not upload anything unlawful or harmful, do not misrepresent who you are, and do not resell or sub-license access without our agreement.
Availability and support
We aim to keep ARM available around the clock, with maintenance away from match days where we can. We do not currently offer a contractual uptime guarantee. Support is by email at hello@armtech.app, and we aim to respond within one working day.
Consumer law
Nothing in these terms limits rights you have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or in Australia the Australian Consumer Law, where those rights cannot lawfully be excluded.
Where your club acquires ARM for the purposes of a business and both of us are in trade, the Consumer Guarantees Act and sections 9, 12A and 13 of the Fair Trading Act do not apply, and both of us agree that it is fair and reasonable to be bound by this. Where your club is not in trade, for example a community club or incorporated society running amateur rugby, that exclusion does not apply to you and your guarantees under those Acts remain.
Liability
ARM is a tool for running a club, not a guarantee of an outcome. Except as set out in the consumer law section above, and to the extent the law allows:
- The service is provided as is, and we do not promise it will be uninterrupted or error free.
- Neither of us is liable for indirect or consequential loss, or for loss of profit, opportunity, goodwill or data.
- Our total liability in any 12 month period is limited to the fees you paid us in the 12 months before the claim.
- Nothing here limits liability for fraud, or for anything that cannot be limited by law.
Suspension and ending
You can stop using ARM at any time by cancelling in the app or emailing us. We can suspend or end an account that breaks these terms, does not pay, or puts the service or other clubs at risk. Except in serious cases we will tell you first and give you a chance to put it right. When an account ends you can export your data, and we delete it on the timetable set out on the privacy page.
If we disagree
If something goes wrong, email us first and we will try to sort it out directly. If we cannot, both of us agree to attempt mediation before starting court proceedings, unless urgent relief is needed.
General
Neither of us is responsible for failing to meet these terms because of something genuinely outside our control. You may not transfer this agreement without our consent; we may transfer it if the business is sold, and we will tell you. If a clause is found to be unenforceable, the rest keeps working. These terms, together with the privacy page and the plan you sign up to, are the whole agreement between us.
Governing law
These terms are governed by New Zealand law, and the New Zealand courts have non-exclusive jurisdiction.
Contact
Questions about this page? Email hello@armtech.app and we will answer properly.